Well, any number of these.

The second one’s the one I hear most often.  I’m so tempted to say, “Well, there’s not a pop button on Photoshop (or Premiere or Captivate or any one of the programs I use), so please be a little more specific.”

Clients, we love you.  We really, really do.  You are what keeps the bills paid.  But, as in any relationship, we need to make sure we both get our needs met.  If there’s one thing we need from you, it’s clarity on what you like, don’t like, and would really want.  In return, trust us and let us guide you to a solution that makes you look good.